Our Privacy Policy
Melbourne Signature Joinery PTY LTD
Last Updated: 09/05/2025
We Respect Your Privacy
(a) Melbourne Signature Joinery PTY LTD respects your privacy and is committed to protecting the personal information of our customers, clients, and website visitors. We comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
(b) “Personal Information” refers to information or data that can identify you personally.
Collection of Personal Information
(a) We may collect personal information that you provide directly to us via our website, email, phone, or in person.
(b) This may include your name, address, phone number, email, and any other relevant details needed to deliver our services, respond to enquiries, or complete transactions.
(c) We may also collect additional information when you communicate with us, provide feedback, respond to surveys, or interact with our content and services.
How We Collect Your Information
(a) Information may be collected when you:
- Fill out a contact form on our website
- Send us an enquiry
- Call or email us directly
- Visit our showroom
- Interact with us via social media or digital ads
(b) We may also receive personal data from third parties in relation to services provided.
Use of Your Personal Information
(a) We use your information:
- Deliver and improve our joinery services
- Respond to your enquiries
- Send you updates, offers, or service information
- Customise your experience with Melbourne Signature Joinery
(b) We may contact you via phone, email, SMS, or direct mail for these purposes.
Disclosure of Personal Information
(a) We may share your personal information with our staff, suppliers, contractors, and professional advisors when required to deliver our services.
(b) Your data may also be disclosed if:
- Required by law, court order, or government request
- Needed to protect our intellectual property, rights, or business
- A business transfer or restructuring takes place
(c) We ensure third parties uphold this policy’s standards when handling your data.
Security of Personal Information
(a) Melbourne Signature Joinery takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
(b) However, internet transmission is not always secure. We cannot guarantee the absolute security of any information you send to or receive from us online.
Access to Your Personal Information
(a) You may request access to your personal data at any time. Email your request to accounts@msjoinery.com.au.
(b) We may charge a small fee and, in some circumstances, reserve the right to deny access as permitted under the Privacy Act.
Complaints About Privacy
(a) If you believe we have breached your privacy rights, please contact us in writing at:
112–114 Mitchell Street, Maidstone, VIC, 3012
Email: accounts@msjoinery.com.au
(b) We take complaints seriously and aim to respond promptly to resolve any concerns.
Changes to This Policy
(a) We may update this Privacy Policy as needed. Any changes will take effect immediately upon being published on our website. We encourage you to check this page regularly.
Website Use
(a) Website Analytics - We collect general website usage data (e.g., browser type, referral site, time on site) to help improve our online experience.
(b) Cookies - Our website may use cookies for analytics and ad targeting. You can disable cookies in your browser settings, but this may limit functionality.
(c) Third-party Sites - Our site may include links to external sites. Melbourne Signature Joinery is not responsible for the privacy practices of other websites. Please review their privacy statements before sharing personal information.
